What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At H&C Heating and Cooling, we know that selecting a company you can count on to do AC repair in Laurel is important. We get how important it is to find a trustworthy company that does good work. We can help. Getting the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A trustworthy company that can do AC repair should have a number of references they’ll readily share with you. Call these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give H&C Heating and Cooling a call at 301-960-3247. We’re happy to help!