The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or gone and can adjust temperatures to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy provider for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it yourself or contact a HVAC pro like H&C Heating and Cooling. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can pull enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get enough electricity, Nest says you could run into some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t switch on or turns off and on frequently in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just got the Nest, we recommend you start with your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Specialists Can Solve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat specialist like one from H&C Heating and Cooling can support you. We can identify the problem and add a C-wire, if necessary.

Smart thermostats such as the Nest are created to make your life easier, through automatic energy-efficient programming and the ability to check temps while you’re out. It’s a time-consuming experience when yours won’t run properly, but our heating and cooling experts at H&C Heating and Cooling can fix the problem in no time.

If you’re experiencing strange heating and cooling behavior with your new Nest, give us a call at 301-960-3247 to set up your appointment right away.